Frequently Asked Questions
You may place an order on our website. We also accept cash on delivery, which you can make the payment when we deliver the EV to your destination. You may also arrange for pickup at the closest dealership.
We only deliver to District of Columbia, Maryland, New Jersey, New York and Virginia in US. We will extend our delivery to other states and countries in the future. .
Delivery will take approximately 3-4 weeks. Please message your order number to our Team on Messenger and you will be assigned a personalized account representative to assist in your purchase.
Yes. We can come to your place at your set time. Just submit a service request form here.
Yes. We provide 1 year part warranty coverage. Please refer to our Warranty Policy for further details.
We provide a 14-day 100% return policy with no questions asked if you changed your mind. The EV must be in its original sellable condition. You must deliver to where the item was shipped out or pay to return. We do not provide pickup services.
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Please let us know through Messenger. Our Team will investigate and resolve the issue accordingly.
At any time, if you require assistance, our Team would extremely glad and happy to help you with any issues. You may reach out to us through Messenger or email us at firstname.lastname@example.org.